Uploading File Causes Freeze of Internet Explorer

Installation Forum (Inactive)
Uploading File Causes Freeze of Internet Explorer plitwin  2013-12-09 14:13
Status: Closed
 
Two weeks ago, users starting complaining of file uploads using the Files widget freezing. See attached screenshot. It looks like it is happening only with Internet Explorer. I just tried it with IE 10 and it freezes for me. Other users were using IE 8. It works fine in Chrome and FireFox.

This is on the https://labweb.fhcrc.org/ server.

Here is our core info:

Core Database Configuration
Server URL    jdbc:postgresql://localhost/labkey
Product Name    PostgreSQL
Product Version    9.2.4
JDBC Driver Name    PostgreSQL Native Driver
JDBC Driver Version    PostgreSQL 9.2 JDBC4 (build 1003)
JDBC Driver Location    file:/labkey/apps/apache-tomcat-6.0.37/lib/postgresql.jar
 
Runtime Information
Mode    Production
Asserts    disabled
Servlet Container    Apache Tomcat/6.0.37
Java Runtime    1.7.0_25
Java Home    /usr/lib/jvm/jdk1.7.0_25/jre
Username    tomcat
User Home Dir    /home/tomcat
Webapp Dir    /labkey/labkey/labkeywebapp
OS    Linux
Working Dir    /
 
 
Karl Lum responded:  2013-12-10 11:05
Hi Paul,

Is there any type of error (javascript) on the page? Or do you see any type of popup from IE asking if you want to save the json?

thanks, Karl
 
Brian Connolly responded:  2013-12-11 11:10
Paul,

Karl has been able to reproduce the behavior and has fixed the bug. We are creating a hotfix for you now. I will contact you, offline, to schedule an upgrade of your server.


- Brian