"Send notification emails to all new users" does not work

LabKey Trial Support
"Send notification emails to all new users" does not work wangxn  2019-03-20 12:49
Status: Closed
 

Hello,
We installed LabKey v 18.3 and set ldap login. When I add a new user, the "Send notification emails to all new users" does not work. I tested
"Test Email Configuration" and it was able to send an email. It appears no packet sent out when used "Send notification emails to all new users" to invite a new user.

Thanks for anyone if would help,
wangxn

 
 
Jon (LabKey Support) responded:  2019-03-21 17:32
Hello Wangxn,

You said that you installed LabKey 18.3?

The reason why I'm confirming is because you've asked your question on our Trial Support Forums, which is geared towards users who have setup a Trial Site through our Trial Sign-up page - https://www.labkey.com/trial-sign-up/

Regards,

Jon