The discussion forum is a resource for the community of LabKey users. Many common questions have been answered here and we welcome your participation. You can search the forum here:
In order to post to the forum, you'll need to register for an account. If you already have an account but have forgotten your password, you can reset your password using the link on the Sign in page.
Please review the Community Forum Guidelines prior to posting.
Support options vary based on LabKey Server Edition, as shown in the grid below.
| Community Edition | Starter Edition | Professional and Enterprise Editions | |
| Response approach | Public forum posts | Private support portal plus email, video chat, or phone | Private support portal plus email, video chat, or phone |
| Response time | As time allows | 1 Business Day | 1 Business Day |
| Topics supported | Basic LabKey Server topics | Basic and Premium LabKey Server topics | Basic, Premium and Extended LabKey Server topics |
| Installation, maintenance, and upgrade assistance | Installation, maintenance, and upgrade assistance | ||
| Minor code review and basic scripting/querying support | Code review and developer support | ||
| Development and system architecture advice | |||
| Access to documentation | Public documentation | Public and premium documentation | Public and premium documentation |
Please Contact us to inquire about subscribing to a Premium Edition.