Specimens not populating after completed specimen archive import

LabKey Support Forum
Specimens not populating after completed specimen archive import Karen Bates  2020-04-08 08:54
Status: Active
 

Hello,

I imported a new specimens archive and it said it was completed. However, the specimens are not populating in the Specimens Data tab. I noticed when I was importing the archive, there was not an option for "Replace" or "Merge" as the documentation suggested there would be. But I wasn't sure if that was because this was the first archive import for the study so therefore it's not necessary to replace or merge anything.

Is there an additional step after the import that needs to happen for the specimens to populate?

Thank you for your assistance!

 
 
chetc (LabKey Support) responded:  2020-04-27 16:50
Status: Closed

Hello Karen,

Thank you for reaching out to us!

If you are importing an archive to a folder already containing a previous archive, then you would need to select either replace or merge.

No, there isn't an additional step that needs to happen. Simply importing the archive using these instructions should be enough. https://www.labkey.org/Documentation/wiki-page.view?name=importSpecimenData

Could make sure that the archive follows the format specification in https://www.labkey.org/Documentation/wiki-page.view?name=specimenArchiveFileFormat

If the format is correct and it still doesn't populate then click on "completed" after importing. Then send us the import log. There might be something in there that will help us figure this out.

Also, could you tell me the version of labkey you are using?

Thanks,
Chet