Hi,

We have a user who has been running into an issue trying to upload a specific HTML file to a files webpart on LabKey version 18.2, every time she does she gets an Unauthorized error stating "You do not have privileges to upload." and when checking the LabKey Primary Site Log File I see the error message below:

WARN FileSystemResource 2020-05-15 15:48:20,754 catalina-exec-16 : user@institution.org attempted to delete file that is not writable by LabKey Server. This may be a configuration problem. file: /mnt/labkey/Release_Prep/Sandbox_and_Resources/SB_CLIN/@files/Data_Quality_Report_VS.html

If I as an admin try to upload the file I am able to successfully, however if I impersonate her account and try I get the same permissions error. She is able to upload other files to this folder just fine and strangely enough she is able to upload the file to an issue in an issue tracker but just not to a files webpart. Additionally, no other users are reporting issues with uploading files.

Any help or insight on this would be appreciated.

Jon