Hi,

I just wanted to update you that we resolved this particular issue with Skyline support team. In case you're interested, the fix is to add the Site: Guests user group to the Reader role. When Skyline is connecting to Panorama server, even though you give provide user account and password in the connection preferences, it doesn't use this information for initial check of the server. Of course, it does use the user log-in credentials to upload to the server.

They may address this in future version of Skyline but this is the workaround for now.

Monica

Hello Monica,

Thank you for reaching out to us!

There are a couple of things you could try

1. Could you make sure that the correct context path is included? You may need to add /labkey to the URL.
2. Even though Skyline asks for your username and password in the "Edit Server" dialog, Skyline does not use these credentials when Skyline is trying to determine whether the server is a Panorama server. You can workaround this behavior by changing the permissions for "home". Add "Site: Guests" to the reader section.

Let me know if you still run into issues after doing so.

Thanks,
Chet

Thanks! I think our messages just crossed! Glad we came to same conclusion.