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labkey still sending emails from old email after changing system email in admin console

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labkey still sending emails from old email after changing system email in admin console Ben Bimber  2010-07-12 08:09
Status: Closed
 
We recently changed the system email in the admin console from EHR@primate.wisc.edu to EHR-do-not-reply@primate.wisc.edu. However, we're still getting emails from EHR@primate.wisc.edu. This includes auto-emails from issue trackers and the pipeline.

I ran this query:

SELECT *
FROM prop.Properties p
left join prop.PropertySets s on s.Set = p.Set
where value like '%@%'

There's 6 records where the name is SystemEmailAddress. Most show the old email, but one shows the new one. Should these other records exist? Are there pipeline overrides that might still be set to use the old email, even though we replaced it in the admin console?
 
 
jeckels responded:  2010-07-13 09:38
Hi Ben,

If you've customized any look and feel settings at the project level, the server has probably saved a separate copy of the email address at that level. You can verify this by going to a project that's sending email from the old address and going to Admin->Manage Project->Project Settings.

Ideally, if you don't actually edit an individual setting at the project level it would defer to the site-wide setting, but right now we create a separate copy of whole configuration when you initially save any kind of edit at the project level.

Thanks,
Josh
 
Ben Bimber responded:  2010-07-13 11:53
ok, that probably explains it. thanks.